Clinics & Private Healthcare

Appointments booked. Reminders that work. No-shows recovered.

Your front desk for the calls nobody has time for — booking, reminders, prep instructions, rescheduling — with the privacy your patients expect.

Integrates with the clinic management system you already use. Pulls real availability per practitioner.

Outbound 24h confirmations. When a patient cancels, the agent calls the waitlist before the slot cools.

Fasting before an MRI? Bring documents? The agent answers correctly, grounded in your own knowledge base.

PII redaction in non-session logs. Recordings retained per your retention policy. EU-hosted. No medical advice by design.

What the pack does today

Specialty or service, preferred practitioner, date and time, patient name and phone — confirmed and written into your calendar or booking system.

Verifies identity against the original slot before any change is committed.

Fasting, what to bring, hours, address — answered only from your knowledge base. Never invented.

Clinical questions, emergencies (with emergency-services guidance), billing disputes — clean transfer with context.

Goal 01

Success = schedule_meeting or book_reservation with valid specialty, time, name and phone. Hard ban on medical advice.

Goal 02

Reschedule or cancel only after identity check. Reads the new plan back before committing.

Optional

Real slots per practitioner. Without it the agent captures a structured request for reception to confirm.

Appointment confirmations and prep reminders.

Warm transfer to reception or a nurse line.

Patient/lead write-back when your PMS is not directly connected.

White-glove onboarding. 30-day pilot. Cancel anytime.